April 4, 2018

DEADLINE TO MAKE RACE CHANGES IS APRIL 20

ONLY A FEW MORE DAYS TO MAKE REGISTRATION CHANGES-  We all know that injuries often arise during training after one registers for a race. The Delaware Marathon Running Festival has some of the most generous policies around should this happen to you. We ask that you make your decision as early as you can to avoid issues and possible loss of fees.

REGISTRATION CONFIRMATION

Please Click Here to lookup your registration. If you searched and cannot find your registration please email [email protected].

EDIT REGISTRATION

Need to make a change to your registration? You can edit everything except your name, gender, and date of birth by logging into your registration HERE: https://runsignup.com/Race/DELAWARERUNNINGFESTIVAL/Page-7

Here is where to update your information:

  • Email, Phone or Mailing Address- Click PARTICIPANT INFO in the white menu bar
  • Emergency contact- Click QUESTIONS in the grey menu bar
  • Shirt Size- Click ADD-ONS in the grey menu bar

Having trouble accessing your registration? If you registered prior to Feb. 15th you may need to follow this step before making changes.  Click HERE to claim your registration and account on RunSignUp. The easiest way to claim your account is to type in your email address and click “Claim”. If there are any unclaimed accounts associated with that email address, you will receive the “Claim Instructions” email within a few minutes (the email will be sent to the email address on your registration). If you are still having trouble, view this tutorial for more information.

DOWNGRADE

If you cannot complete the distance you registered for but would still like to participate in the Delaware Running Festival, you may downgrade to a lesser distance. You will not be given a refund for the difference in entry fee. To do so please visit this link and click on TRANSFER EVENT in the white menu bar.

UPGRADE
If your training is going better than expected and you would like to run a longer distance than you originally registered for you may upgrade to a different race by paying the price difference. To do so please visit this link and click on TRANSFER EVENT in the white menu bar. Please note the 5K takes place Saturday night. The Half Marathon and Team Relay take place Sunday morning.

DEFERMENT

If you become injured and cannot participate in the Delaware Running Festival in 2018 you may defer your entry until 2019. There is a $25 processing fee to do so. ALL DEFERMENT REQUESTS MUST BE RECEIVED WITH PAYMENT by April 15. NO EXCEPTIONS!

To take advantage of this offer please log into RunSignUp and Click Here to manage your registration. Click the DEFER REGISTRATION option in the menu and process your deferral payment. You will receive an email with a link to sign up for the 2019 race when registration reopens.

For relay teams that wish to defer their team, they will see an option in the relay team portal.  Once they have deferred, all team members will automatically be deferred.

 

WITHDRAWAL:  If you choose not to participate in any race this year we ask that you contact our offices by email at [email protected]  so that we will make the change in the system and open your spot up for another runner.  NOTE:  If you do this you will waive your rights to your race premium as well.

The Delaware Marathon Running Festival does not allow refunds or transfers of entry fees to other runners.


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